Privacy Policy

Hood Demolition (ABN 65 741 015 722) (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect through this website, how we use it, and the choices you have. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What we collect

• Enquiry details — when you submit the enquiry form or contact us directly, we collect the information you provide: your name, email address, phone number, project type and any project or scope notes you include.
• Usage data — we use Google Analytics to understand how the site is used (pages visited, approximate location, device and browser type). This data is collected via cookies and is aggregated; we do not use it to personally identify you.
• Technical logs — our hosting provider records standard server logs (such as IP address and request time) for security and reliability.

How we use it

We use the information you provide to respond to your enquiry, prepare estimates and proposals, deliver our services, and keep records of our correspondence. We use analytics data to improve the website. We do not sell, rent or trade personal information.

Who we share it with

We use a small number of reputable service providers to operate this website, and your information may pass through their systems for those purposes only:

• Cloudflare — website hosting and security.
• Resend — delivery of enquiry form submissions to our inbox.
• Microsoft 365 — our email service.
• Google Analytics — aggregated website usage measurement.

Some of these providers store data on servers located overseas (including the United States). We do not otherwise disclose personal information unless required by law.

Cookies

This site uses cookies set by Google Analytics to measure visits. You can block or delete cookies through your browser settings — the site works without them.

Security and retention

The site is served over HTTPS and we take reasonable steps to protect personal information from misuse, loss and unauthorised access. We keep enquiry correspondence only as long as needed for the purposes above or as required by law.

Access, correction and complaints

You can request access to, or correction of, the personal information we hold about you by emailing enquiries@hooddemolition.com.au. If you have a privacy concern, contact us first and we will respond promptly. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The current version will always be published on this page with the date above.

Contact

Hood Demolition — Newcastle, NSW
enquiries@hooddemolition.com.au · 0419 599 443